Greenbelt Alliance: Membership and Database Manager

Membership and Database Manager

(Full-time position)


Greenbelt Alliance, the San Francisco Bay Area’s advocate for open spaces and vibrant places, seeks an experienced candidate for the position of Membership and Database Manager.


Position Summary

The Membership and Database Manager will be part of Greenbelt Alliance’s Development Team, which is responsible for membership outreach and for raising the funds to support the organization’ s advocacy efforts on behalf of land conservation and Smart Growth urban planning throughout the nine-county San Francisco Bay Area. Greenbelt Alliance has a $2.3 million annual budget, with financial support derived from foundation grants, major gifts, membership dues and special events.



The Membership and Database Manager will work under the direction of the Development Director and in close coordination with members of the Development, Communications and Programs teams.



Specific job responsibilities include the following:



· Membership Appeals
o Manage the design, production, and execution of direct mail strategies for membership renewal, lapsed members, monthly donors and new member acquisition.
o Coordinate general fundraising appeals: end of year, spring, and specific project appeals.
o Manage relations with mail house vendors.
o Manage participation in workplace giving (payroll deduction) campaigns under auspices of Earthshare California.
o Work with Communications staff to develop and track online campaigns
o Work to upgrade donors/members and/or convert to monthly giving.

· Membership Services
o Produce gift acknowledgements and annual giving statements.
o Respond to membership queries.
o Manage membership premiums.

· Database Transition
o Participate with Development, Programs and Communications teams in migration to new technology platform. o Participate in designing and documenting protocols for a donor database linked to an online constituent relations management system.
· Database Management
o Serve as overall manager of the donor database.
o Develop procedures and protocols for data management.
o Produce database query reports for Management, Development, Programs and Financial Administration.
o Synchronize donor/gift data with online communications database and financial administration system.
o Create new donor records.
o Assure data accuracy, integrity and privacy.
o Record data for gift and membership receipts.

· Other assistance
o Assist Development, Program, and Administrative staff with data access and analysis.
o Assist with special events, including outreach and cultivation of donors, members and activist supporters.
o Provide general assistance to Development Team and Board as needed.

Qualifications

•3-5 years experience in a fundraising environment in a nonprofit organization; specifically related to membership appeals and marketing.
•Specific experience in management of a donor database (Convio/Common Ground preferred).
•Familiarity with online Constituent Relations Management (CRM) systems and social networking tools preferred.
•Enthusiasm, self-motivation, and a capacity for detail-oriented work.
•Minimum of two years of post-secondary education.


Skills

•Outstanding written and oral communication skills: A flair for persuasive communications
•A high comfort level with public contact and an ability to communicate effectively with a wide variety of people and constituencies.
•Ability to work effectively in collaboration with others.
•Detail-oriented, accurate and timely.
•Well organized and able to manage complex responsibilities.
•High level of technology skills – able to help implement migration to a new technology platform and assume primary responsibility an important component.
•Commitment to environmental conservation and sustainable community development.

Compensation
Compensation will depend on experience. Medical and dental insurance provided as well as short-term disability, flexible spending, and 403(b) accounts. Generous vacation package.





To Apply
Send a resume and cover letter to jobs@greenbelt. org. Applications will be accepted until April 7. (I think they mean MAY 7th but check with their office!)

Applications can also be sent via postal mail to:
Greenbelt Alliance

Attn: Membership and Database Manager Search

631 Howard Street, Suite 510

San Francisco, CA 94105




About Greenbelt Alliance
Greenbelt Alliance is the San Francisco Bay Area’s advocate for vibrant places and open spaces. Founded in 1958, we work to make the Bay Area a better place to live by protecting the region’s greenbelt and improving the region’s cities and towns. We have helped protect over 1.1 million acres of farmlands, parks, watersheds, and other open space. Greenbelt Alliance is also a leading advocate for creating livable communities: walkable neighborhoods near transit, shops, and jobs, with homes people can afford.



With a committed staff of 23, Greenbelt Alliance has a strong team spirit and sense of fun. We are headquartered in San Francisco, with offices in San Jose, Santa Rosa, Walnut Creek, and San Rafael. Greenbelt Alliance values a diverse workplace and is an equal opportunity employer. People of color, women, people of all sexual orientations, trans and gender non-conforming people, and individuals of diverse backgrounds are encouraged to apply.


Posted 4/23/2010