1310 Public Relations Assistant
Recruitment #PBT-1310-059626
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| Department: | Public Utilities Commission |
| Analyst: | Catherine Yuen |
| Date Opened: | 1/28/2013 8:00:00 AM |
| Filing Deadline: | 2/15/2013 11:59:00 PM |
| Salary: | $47,034.00 - $57,174.00/year |
| Job Type: | Permanent PBT |
| Employment Type: | Full-Time |
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INTRODUCTION
This is a Position-Based Test conducted in accordance with CSC Rule 111A.
Position Information:
Under direct supervision, the Public Relations Assistant manages and coordinates the SFPUC Citizens’ Advisory Committee by preparing meeting agendas, attending and facilitating meetings and producing meeting minutes and other documentation. In addition, the PRA will coordinate, provide recommendations and perform high-level analysis of the SFPUC’s social media programs, engagement tools and strategies.
Under direct supervision, the Public Relations Assistant manages and coordinates the SFPUC Citizens’ Advisory Committee by preparing meeting agendas, attending and facilitating meetings and producing meeting minutes and other documentation. In addition, the PRA will coordinate, provide recommendations and perform high-level analysis of the SFPUC’s social media programs, engagement tools and strategies.
Essential functions include: Conducts
online research and compiles reports on social media platforms utilized
for communication, public outreach and stakeholder engagement; advises
on strategic planning and implementation of social media campaigns to
enhance public engagement and outreach outcomes for the agency;
schedules, prepares meeting materials and facilitates evening meetings
of the Citizen Advisory Committee of the SFPUC; schedules, prepares
meeting materials and facilitates meetings of the Sub-committees of the
Citizen Advisory Committee of the SFPUC; works with colleagues to
identify key programs and project areas of the agency and develop
advisory committee agendas consistent with those key areas, and with the
scheduled activities of the SFPUC Commission; maintains computer files,
databases and lists of relevant groups and committees and generates
computerized reports; regularly posts articles and calendar items on the
department’s intranet and public websites; answers telephones and
e-mails, responds to the general public inquiries; participates in
outreach events and activities; performs evening/weekend work as needed;
and performs related duties as assigned.
MINIMUM QUALIFICATIONS
One
(1) year of experience performing duties in an agency or office that
plans and conducts public relations program, publicity and public
information.
Desirable Qualifications:
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.
• Experience in assisting the development and implementation of social media strategies and performing complex analysis to measure the effectiveness of social media activities.
• Experience in meeting facilitation and management of diverse stakeholder bodies.
• Bilingual in Spanish or Chinese
• Excellent oral communication and written skills
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.
• Experience in assisting the development and implementation of social media strategies and performing complex analysis to measure the effectiveness of social media activities.
• Experience in meeting facilitation and management of diverse stakeholder bodies.
• Bilingual in Spanish or Chinese
• Excellent oral communication and written skills
HOW TO APPLY
Applications for City and County of San Francisco jobs are being accepted through an online process. Visitwww.jobaps.com/sf to register for an account and begin the application process.
• Click and select the desired job announcement
• Click on “Apply” and read and acknowledge the information
• Click on “I am a New User”
• Follow instructions given on the screen.
Computer kiosks are available to the public from 8:00 a.m. to 5:00 p.m., Monday through Friday, to file online applications in the lobby of the Department of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco. It is recommended that you arrive by at least 4:30 pm to allow sufficient time to complete the application. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Catherine Yuen, at 554-1682.
• Click and select the desired job announcement
• Click on “Apply” and read and acknowledge the information
• Click on “I am a New User”
• Follow instructions given on the screen.
Computer kiosks are available to the public from 8:00 a.m. to 5:00 p.m., Monday through Friday, to file online applications in the lobby of the Department of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco. It is recommended that you arrive by at least 4:30 pm to allow sufficient time to complete the application. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Catherine Yuen, at 554-1682.
Applicants
may be contacted by email about this position. It is the applicants
responsibility to ensure that their registered email address is accurate
and kept up-to-date. Applicants must ensure that email from CCSF is
not blocked on their computer by a spam filter. To prevent blocking,
applicants should set up their email to accept CCSF mail from the
following addresses:
@sfgov.org; @sfdpw.org; @sfport.com; @flysfo.com; @sfwater.org; @sfdph.org; @asianart.org; @sfmta.com.
@sfgov.org; @sfdpw.org; @sfport.com; @flysfo.com; @sfwater.org; @sfdph.org; @asianart.org; @sfmta.com.
Applicants
will receive a confirmation email that their online application has
been received in response to every announcement for which they file.
Applicants should retain this confirmation email for their records.
Failure to receive this email means that the online application was not
submitted or received. Applications completed improperly may be cause
for ineligibility, disqualification or may lead to lower scores.
All
work experience, education, training and other information
substantiating how you meet the minimum qualifications must be included
on your application by the filing deadline. Information submitted after
the filing deadline will not be considered in determining whether you
meet the minimum qualifications.
SELECTION PROCEDURES
Supplemental Questionnaire Evaluation: Weight – 100%
Candidates will be prompted to complete a supplemental questionnaire as part of the online employment application. Candidates will be evaluated and scored based on the information provided in their supplemental questionnaire to determine their possession of the knowledge, skills and abilities required for the position of the Public Relations Assistant. The Supplemental Questionnaire Evaluation is designed to measure the knowledge, skills, and abilities in job-related areas which may include but not be limited to: social media platforms in marketing and public engagement; to manage time, communicate clearly and effectively both orally and in writing, with the public, stakeholder groups, other personnel agencies; use office software applications to facilitate stakeholder engagement, analyze engagement strategies and track and record activities and events.
Candidates will be prompted to complete a supplemental questionnaire as part of the online employment application. Candidates will be evaluated and scored based on the information provided in their supplemental questionnaire to determine their possession of the knowledge, skills and abilities required for the position of the Public Relations Assistant. The Supplemental Questionnaire Evaluation is designed to measure the knowledge, skills, and abilities in job-related areas which may include but not be limited to: social media platforms in marketing and public engagement; to manage time, communicate clearly and effectively both orally and in writing, with the public, stakeholder groups, other personnel agencies; use office software applications to facilitate stakeholder engagement, analyze engagement strategies and track and record activities and events.
Candidates’
scores on this examination process may also be applied to other
announcements involving other job titles, when directed by the Human
Resources Director.
Candidates
will be prompted to complete the Supplemental Questionnaire that must
be submitted during the online application process to assess the level
of training and experience.
Candidates
will be placed on the eligible list in rank order according to their
final score. Candidate scores on this examination may also be applied to
other announcements involving other job titles, when directed by the
Human Resources Director.
The department may administer additional position-specific selection procedures to make final hiring decisions.
Candidates
scores on this examination may also be applied to other announcements
involving other job titles,when directed by the Human Resources
Director.
Note:
Applicants who meet the minimum qualifications are not guaranteed to
advance through all of the steps in the selection process.
Verification:
Applicants may be required to submit verification of qualifying education and experience at any point in the application, examination and/or departmental selection process. Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Applicants may be required to submit verification of qualifying education and experience at any point in the application, examination and/or departmental selection process. Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Certification:
The certification rule for the eligible list resulting from this examination will be Rule of Three. The hiring department may conduct additional selection processes to make final hiring decisions.
The certification rule for the eligible list resulting from this examination will be Rule of Three. The hiring department may conduct additional selection processes to make final hiring decisions.
Eligible List:
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The
duration of the eligible list resulting from this examination process
will be twelve months and may be extended with the approval of the Human
Resources Director.
Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please seehttp://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=13693.
Search that document by title or job code to see which departments use the classification.
Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please seehttp://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=13693.
Search that document by title or job code to see which departments use the classification.
DISASTER SERVICE WORKERS
All
City and County of San Francisco employees are designated Disaster
Service Workers through state and local law (California Government Code
Section 3100-3109). Employment with the City requires the affirmation of
a loyalty oath to this effect. Employees are required to complete all
Disaster Service Worker-related training as assigned, and to return to
work as ordered in the event of an emergency.
CONCLUSION
Reasonable Accommodation Request:
Applicants with disabilities who meet the minimum eligibility requirements of a job announcement can find information on requesting a reasonable accommodation at:
http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities
Applicants with disabilities who meet the minimum eligibility requirements of a job announcement can find information on requesting a reasonable accommodation at:
http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities
Seniority Credit in Promotional Exams:
Information regarding seniority credit can be found at:
http://www.sfdhr.org/index.aspx?page=20#senioritycredit
Information regarding seniority credit can be found at:
http://www.sfdhr.org/index.aspx?page=20#senioritycredit
Veteran’s Preference:
Information regarding requests for veterans preference can be found at:
http://www.sfdhr.org/index.aspx?page=20#veteranspreference
Information regarding requests for veterans preference can be found at:
http://www.sfdhr.org/index.aspx?page=20#veteranspreference
General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained athttp://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.
Important Employment Information for the City and County of San Francisco can be obtained athttp://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor.
Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.
Applicants should keep copies of all documents submitted, as these will not be returned.
Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.
Terms of Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.
The
terms of this announcement may be appealed under Civil Service Rule
111A.35.1. The standard for the review of such appeals is ‘abuse of
discretion’ or ‘no rational basis’ for establishing the position
description, the minimum qualifications and/or the certification rule.
Appeals must include a written statement of the item(s) being contested
and the specific reason(s) why the cited item(s) constitute(s) abuse of
discretion by the Human Resources Director. Appeals must be submitted
directly to the Executive Officer of the Civil Service Commission within
five business days of the announcement issuance date.
1/31/13 filing deadline extended to 2/15/2013
Exam Type: Entrance -1310 Issued: January 28, 2013
Micki Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: 059626
SFPUC/ CY/ 415-554-1682
BENEFITS
All
employees hired on or after January 10, 2009 will be required (pursuant
to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employeesare required
to make a member contribution towards retirement, typically a 7.5% of
compensation. For more information on these provisions, please contact
the personnel office of the hiring agency.
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