Monday, August 12, 2013
Program Associate Zero Divide
Job Description
Position / Title: Program Associate
Department: Program Department
Reporting Manager: Chief Financial & Operations Officer
(CFOO)
Location: San Francisco, CA
FLSA Status: Non-Exempt
F.T.E.: Full Time
About ZeroDivide
ZeroDivide is a social impact consulting firm that stays true to its original community
foundation mission of improving the health, economic opportunity, education and civic
engagement of underserved communities through the innovative use of technology. Our
clients are foundations, government and businesses, and we help them design
technology-infused strategies and projects to build strong community leaders and
organizations.
We bring a wide range of expertise—in research, planning, program design,
implementation, evaluation, cultural competency and grants management—to our
partnerships, and we have 15 years of experience working with individuals, youth and
families in low-income and culturally diverse communities and from other traditionally
underserved groups.
Position Summary:
The Program Associate (PA) reports to the CFOO and provides administrative support to
the Program Implementation Team. The PA coordinates multiple projects and works
directly with the CFOO and Program Managers. As a ZeroDivide team member, the PA
embraces the organization’s mission and values by exhibiting professionalism,
competence, reliability, accountability, and enthusiasm.
The ideal candidate will:
● have demonstrated experience working closely with organizational leaders and
managing internal workflow procedures and systems.
● have the ability to: anticipate and plan for upcoming issues, multitask and manage
details of program implementation,
● be able to implement systems and processes to increase efficiencies and enhance
overall workflow of the program team,
● have a working knowledge and fluency with database applications and other digital
technology tools,
● have experience and passion for meeting the needs of California’s underserved
communities,
● be expected to put out the occasional fire with good judgment, grace and diplomacy.
Essential Functions:
Work collaboratively with the Program Implementation Team and all related services to
ensure success:
● Maintain processes, systems to coordinate and track program implementation.
● Support the completion of project schedules and work plans.
● Manage, develop, implement, and document grants processes including generating
grant agreements, routine correspondence and grant reports for Program Managers.
● Assist team with Salesforce.com administration.
● Update department calendar, schedule meetings, prepare notes, and track action
items.
● Arrange site visits, handle travel arrangements and prepare expense reports.
● Manage convening logistics including coordination of staff and external groups.
● Provide administrative support to the CFOO, including board committee preparation.
● Manage logistics and event planning.
Competencies:
● Strong organization and coordination skills,
● Research and writing skills (utilizing both online and hard copy publications).
● High proficiency in Salesforce and Microsoft Office, with the ability to create
multimedia presentations.
● Overall knowledge of social media strategies.
● Ability to use discretion, sound judgment and to maintain strictest confidentiality when
handling materials and information.
● Ability to establish positive working relationships with internal and external audiences
(including sensitivity and competency in working with individuals and groups of diverse
cultural, socioeconomic and lifestyles).
Qualifications:
Education & Experience
· Bachelor’s degree with 3 - 4 years of relevant paid work experience.
Compensation:
Commensurate with experience. ZeroDivide offers generous employee benefits,
including health, dental, vision insurance, 401k plan, vacation/sick time, gym
membership subsidy, and pretax savings accounts.
ZeroDivide is an Equal Opportunity Employer, with a strong commitment to creating a workplace which is
representative of the richness and diversity of the people of California
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