Coordinator / Workforce Development Manager

http://www.jobaps.com/sf/sup/BulPreview.asp?R1=PBT&R2=0923&R3=058920 0923 Manager II - Community Benefits Program (Coordinator / Workforce Development Manager) Recruitment #PBT-0923-058920 Department: Public Utilities Commission Analyst: Angela Szu Date Opened: 4/20/2012 4:30:00 PM Filing Deadline: 5/11/2012 11:59:00 PM Salary: $91,520.00 - $116,792.00/year Job Type: Permanent PBT Employment Type: Full-Time Go Back Apply View Benefits INTRODUCTION This is a Position-Based Test conducted in accordance with Civil Service Rule 111A. In 2011, the San Francisco Public Utilities Commission (SFPUC) adopted a Community Benefits Policy with the goal of promoting positive community improvements as a result of the agency’s operation and improvement of its water, wastewater, and power services. The Community Benefits Policy directs the SFPUC to coordinate and measure the agency’s internal and external community benefits programs and to coordinate internal and external workforce programs and strategic recruitment, training, placement, and succession planning for current and future SFPUC staff to ensure a skilled and diverse workforce. The following two positions will work under the management of the Director of the Community Benefits and Social Responsibility Program in the External Affairs Division of the SFPUC. Community Benefits Program - Coordinator The Community Benefits Program Coordinator will coordinate a range of internal and external programs and initiatives that advance the community benefits priorities of the SFPUC, and centrally coordinate and monitor the impact of all of SFPUC’s community benefits efforts. This incumbent in this position will work with the SFPUC Enterprises, Bureaus and Divisions to expand community benefits initiatives that are successful while reducing redundancy when needed. The incumbent will also be responsible for developing mechanisms to track and disseminate the impact that the SFPUC is having in key areas such as jobs, economic development, arts spending, environmental justice program implementation, and educational opportunities. The Community Benefits Program Coordinator will monitor and report out on the community benefits components of specific projects and initiatives across SFPUC’s Enterprises, Bureaus, and Divisions, as well as coordinate and assess the impact of community benefits commitments made by SFPUC consultants; work with the SFPUC Enterprises to further develop a triple bottom line decision-making tool that can be utilized by staff and Commissioners; develop and implement a new agency-wide in-kind and volunteerism program; supervise and manage staff; develop community benefits program evaluation methodologies and protocols that are transparent and results-based, with performance metrics that are publicly reported on a periodic basis; support, leverage, and scale up existing community benefits opportunities and investments; work independently in program development, program management, analysis, research, and writing; perform related duties as required. Community Benefits Program - Workforce Development Manager The Community Benefits Program Workforce Development Manager will coordinate a range of internal and external programs and initiatives that advance the SFPUC’s workforce priorities. The Community Benefits Policy also directs the SFPUC to. The SFPUC works with the Office of Economic and Workforce Development (OEWD) to manage and implement several City workforce requirements and programs. The SFPUC also administers several additional workforce programs and initiatives across SFPUC’s Enterprises, Bureaus and Divisions. The Community Benefits Program Workforce Development Manager will centrally coordinate all of SFPUC’s workforce efforts internally within the SFPUC, as well as externally with OEWD, community-based organizations, consultants, and other workforce partners, experts and stakeholders. Key responsibilities include: development and implementation of a comprehensive agency-wide strategic workforce development plan for the SFPUC; internal coordination of workforce programs and initiatives providing workforce technical assistance and capacity building agency-wide across SFPUC’s Enterprises, Bureaus and Divisions; maintaining relationships and coordinating workforce strategies and initiatives with OEWD, community-based organizations, and other partners and stakeholders; coordinate work of internal and external workforce staff and experts, as well as consultants/contractors; analyze and report upon workforce operating conditions and problems; recommend appropriate solutions; conduct analysis of workforce operations and development plans as required; prepare and present comprehensive reports; perform related duties as required. MINIMUM QUALIFICATIONS: 1. Possession of a baccalaureate degree from an accredited university or college in Public Policy, Planning, Business Administration, Social Services or related field; AND 2. Four (4) years of verifiable professional experience in program management, community development, economic development, workforce development, or community benefits programs, of which includes one (1) year of supervisory experience. Substitution: 1. Additional qualifying work experience may be substituted for the required education on a year for year basis (30 semester / 45 quarter units equal one year). 2. Advanced degrees such as MA in Public Policy, Public Administration, Social Services or related field may substitute for one year of the required work experience. DESIRABLE QUALIFICATIONS: The stated desirable qualification may be used to identify job finalists at the end of the selection process when candidates are referred for hiring. • Experience in advancing triple bottom line strategies and projects. • Experience in to tracking, evaluating, and retooling multifaceted, complex projects. • Experience in playing a leadership role in the design and implementation of new strategies and programs to advance the mission of the SFPUC. • Experience in developing systems and processes for collecting, managing, and integrating quantitative and qualitative data across the SFPUC. • Experience in building and maintaining successful collaborations with diverse partners. • Possession of strong written and oral communication skills to effectively communicate the core mission and priorities of the SFPUC in a variety of public and community settings. • Knowledge of management and administrative techniques applicable to workforce operations; City and County of San Francisco, California and Federal workforce laws, rules and regulations. • Ability to communicate tactfully and effectively with personnel at all levels and the general public • Experience in working, building, and maintaining successful collaborations with a large diverse workforce of people with different cultures, backgrounds and opinions. HOW TO APPLY: Applications for City and County of San Francisco jobs are being accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process. • Select the desired job announcement • Select “Apply” and read and acknowledge the information • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously” • Follow instructions on the screen Computer kiosks are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103. If you have any questions regarding this recruitment or application process, please contact the analyst, Angela Szu at (415) 554-1643 or email to supplemental@sfwater.org. Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com). Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. SELECTION PROCEDURES Training and Experience Evaluation: (Weight - 100%) Candidates’ education, training and experience will be evaluated and rated in terms of its duration and relevance to job-related knowledge, skills and abilities for placement on the eligible list. Applicants will be prompted to complete a Supplemental Questionnaire during the online application process. Applicants meeting the minimum qualifications are not guaranteed advancement in the selection process. The department may administer additional selection procedures upon certification in order to make a final hiring decision. Candidates’ scores on this examination process may also be applied to other announcements involving other job titles, when directed by the Human Resources Director. Verification: Applicants may be required to submit verification of qualifying education and experience, at any point in the application, examination or departmental selection process. Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. http://www.sfdhr.org/index.aspx?page=20#verification Certification: The certification rule for the eligible list resulting from this examination will be Rule of the List. The hiring department may conduct additional selection processes to make final hiring decisions. Eligible List: The duration of the eligible list resulting from this examination process will be 12 months, and may be extended with the approval of the Human Resources Director. http://www.sfdhr.org/index.aspx?page=20#eligiblelists Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=13693. Search that document by title or job code to see which departments use the classification. Reasonable Accommodation Request: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities Veteran’s Preference: http://www.sfdhr.org/index.aspx?page=20#veteranspreference General Information concerning City and County of San Francisco Employment Policies and Procedures: http://www.sfdhr.org/index.aspx?page=20 Copies of Application Documents: http://www.sfdhr.org/index.aspx?page=20#copies Right to Work: http://www.sfdhr.org/index.aspx?page=20#identification Seniority Credit in Promotional Exams: http://www.sfdhr.org/index.aspx?page=20#senioritycredit Position Based Testing: http://www.sfdhr.org/index.aspx?page=20#positionbasedtesting Terms of Announcement: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. Combined Promotive and Entrance – 0923 Issued: April 20, 2012 Recruitment No.: 058920 Micki Callahan, Director Department of Human Resources Team: PUC/AQS (415) 554-1643 MCCP# 40-126 and 40-125 DISASTER SERVICE WORKERS All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. BENEFITS All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, typically a 7.5% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency. For more information about benefits, please click here. Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. apply online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here. We encourage you to submit your application on-line as this is the preferred application method. If you experience difficulties, please contact the exam analyst at the phone number listed on the above announcement. Contact us via conventional means. You may contact us by phone at (415) 557-4800, or apply for a job in person at the Department of Human Resources.